Comms/PR

How To Use The New Incite Group website

Liam Dowd, (Jun 11, 2015)

We’ve just launched our new website. It’s designed to help you get the insight and analysis you need to do your job better. Read on to find out more about our new tools and features!

Hello There

Nick Johnson, (Jun 5, 2015)

The new Incite Group is designed to help you give customers the experience they demand

Advocacy: It's Not Just for Big Brands

Stacy Lambert, (Apr 9, 2015)

With a little creativity, brands who sell more mundane products can benefit just as much from their own advocacy programs.

#McDStories, or: How Not Run a Twitter Campaign

adaptive, (Mar 30, 2015)

Lessons learned from every Social Media Manager's worst nightmare.

Don't Mistake Branding For Your Brand

Tori Atkinson, (Mar 20, 2015)

Many businesses are now under the false impression that a ‘quick and dirty’ logo design is all you need to build a brand

How to choose the right niche social media network: Part 3: Finding the niche that fits your brand

adaptive, (Dec 17, 2014)

Finding the right niche networks for your corporation needs careful planning and foresight

Harnessing niche social to build a brand

adaptive, (Dec 10, 2014)

Engage with customers in their specialised spaces to build richer brand relationships and loyalty

Prudential, AOL, and Verizon on Using Data for Customer-Centricity

Mark Kersteen, (Nov 24, 2014)

Incite Summit: East has blown through Midtown like the most informative two-day run of a Broadway play the city has ever seen. Even if you missed it, we’ll have plenty of information and insight for you to mull over.

The Right Platform, Channel And Message For Your Customer

Conference Recording, (Nov 18, 2014)

Social Media For Customer Service

Conference Recording, (Nov 18, 2014)

Community Engagement

Conference Recording, (Nov 18, 2014)

Listen, Prepare, Prevent

Conference Recording, (Nov 12, 2014)

Stop Selling, Start Telling

Conference Recording, (Nov 12, 2014)

Marketing, Communications and PR

Conference Recording, (Nov 12, 2014)

Surprise and Delight Customers with Spotify

Conference Recording, (Nov 5, 2014)

Spotify, Chug Abramowitz, Global Sr. Director, Online and Social Media Customer Support Moderator: Evan Shumeyko

How to spend your corporation’s social media marketing budget

David Howell, (Oct 1, 2014)

Choosing which social media networks should gain more of your corporation’s marketing spend is now of paramount importance to deliver high levels of engagement and loyalty.

Visual content drives social media in South Africa

adaptive, (Sep 24, 2014)

Social media marketing means understanding what drives consumers to your business. In South Africa, this is visual content.

Social Media Tactics Part 3: How to get people talking about your brand

adaptive, (Sep 24, 2014)

Social media can be used to make a brand brilliant, tell stories and build up a narrative that everyone wants to read

Social Tactics Part 1: Analysing the social media toolbox

adaptive, (Sep 10, 2014)

Finding the best social media tactics to drive your corporation's business goals

Spiral of Silence

adaptive, (Sep 3, 2014)

New research suggests that social media channels are not delivering the open debate that was expected

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