Putting the customer at the center of your social strategy
To thrive in a world of ever-increasing competition and heightened customer-expectation, your customer must take center-stage of your social and wider business operations. Moreover, recognizing the notion of a customer journey within social media is bringing great reward to leading organizations, as they are able to connect with the customer seamlessly across platforms, channels and departments. Hear from: MTV, Senior Vice-President Consumer Marketing, Mindy Stockfield The Economist, Vice-President Global Integrated Content Solutions, Jeff Pundyk Conversocial, CEO, Josh MarchBy Conference Recording - June 15th, 2015
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