By Nick Johnson - July 22nd, 2010

Hi guys, We recorded the whole of the NYC Corporate Social Media Summit from last month, and it's available to buy from here. I thought you might find it useful to get a sample of what you can lo...

Hi guys,

We recorded the whole of the NYC Corporate Social Media Summit from last month, and it's available to buy from here.

I thought you might find it useful to get a sample of what you can look forward to if you decide to take the plunge.

So, below is a 3 minute selection from Esteban Contreras' presentation on Twitter best practice. In it, Esteban (who is social media manager for the electronics giant) discusses:

  • Why your customers use Twitter
  • Adding value and the 5 C's
  • The evolution of the role of social media within a company

Listen by clicking below:

Esteban Contreras, Social Media Manager for Samsung Electronics USA

It's an interesting sample from the two days-worth of discussion. For more, you know what to do!

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